Early termination charges
I run a small business that had a dedicated internet connection agreement with a company. I had to cancel due to computer failure. When I went to cancel with the company they claimed:
1) I had to notify them in writing 30 days in advance so they would bill me for another month no matter what
2) I had to pay "early termination charges" of $16,000.
Before I even finished the conversation with them they had already threatened me with collections, even though I am still current with them and have to pay for another month.
I read the contract they claimed held me to these charges and I don't see any such clause. Plus, they already to have violated the agreement in several ways.
Does anyone have any ideas on how I handle this if they do send it to collections?
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